FoodLion.com is a nightmare to use

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Here's What Everyone Has To Say:

  1. I agree entirely with this post. Went in circles and circles and accomplished nothing. A waste of time. My card didn’t even have the required number of digits. I give up.

  2. I agree with author.,Also, what’s point of digital coupons, etc, if food lion does not offer wi-fi in its stores.

  3. “A big thank you for your blog post.Really looking forward to read more. Will read on…”

  4. I have the same problem with this awful website. I cannot add my mvp card to my profile. I have written a couple of emails. I have explained this to them. Each time they respond several weeks later only to ask me to describe my issue. Nothing ever gets resolved. I have ordered and received a new card. The card is not the issue. I still cannot add it to my profile.

  5. I can’t even BELIEVE I found a website page on the FOOD LION CRAPPY ISSUE THAT HAS BEEN PLAGUING ME FOR OVER A YEAR!!!! I manage the accounts for many disabled people, so imagine the fookin horror I go through EVERY SINGLE MONTH with getting signed out every time after just 5 minutes, even if ACTIVE like loading coupons! I HAVE HAD IT WITH FOOD LION!!!!!!!!!!!!!!!!!!!! THEY NEED TO GET THEIR MONEY BACK FROM THE SIMP THEY HIRED WHO DESIGNED THIS PIECE OF CRAP!!!!!!!!!!!!!! DOESN’T ANYONE WHO WORKS FOR FOOD LION ACTUALLY USE THE WEBSITE AND KNOW ABOUT THIS??? THIS GOES TO SHOW YOU THAT FOOD LION EMPLOYEES AREN’T EVEN USING THE SITE!!!! THEY’RE PROBABLY NOT EVEN SHOPPING THERE!!!! THERE’S NO REASON IT SHOULD TAKE OVER 3 WEEKS TO FIX A SHOP N EARN ISSUE!!!!! THEN YOU TRY TO EMAIL THEM FROM THE “EMAIL US” LINK SINCE IT’S EASIER THAN THE PHONE FIASCO, BUT EVERY, EVERY, EVERY SINGLE TIME, THEY EMAIL YOU BACK SAYING “WE’RE SORRY, PLEASE CALL US FOR THIS PARTICULAR ISSUE” BECAUSE THEY HAVE TO GRILL YOU 9 WAYS FROM SUNDAY TO SEE IF YOU’RE FAKING YOUR IDENTITY, LIKE THEY WERE WELLS FARGO BANK OR SOMETHING!!!! YOU’RE A STORE, FOOD LION, NOT A FINANCIAL INSTITUTION!!! WE DON’T NEED TO BE SIGNED OUT AFTER 5 MINUTES, LIKE SOMEONE IS BEHIND US LOOKING TO BREAK INTO A WEBSITE WHERE YOU DON’T EVEN STORE CREDIT CARD INFORMATION!!!!! WHAT ARE THEY GOING TO STEAL?????? RIDICULOUS!!!!!!! THEN EVERY 6 MONTHS, YOUR PHONE NUMBER DOESN’T WORK AT THE REGISTER FOR NO APPARENT REASON THEY CAN FIGURE OUT, SO YOU HAVE TO CREATE NEW ACCOUNTS AGAIN AND AGAIN, AND THEY BLAME IT ON YOU!!! THEY SHOULD BE CALLED FOOD LYIN’ !!!!!!!!!!!!!!!!!!!!!!

  6. I have attempts to do my first on line delivery order and at checkout it asked for a promotion code. I do not have s promotion code. I looked it up
    On the website and it said the code is FL10TOGO19. I put that in andit said it’s invalid so my order is still not completed

  7. I can not get in to my account. My name is Sarah Hunter my email is [email protected]
    My card number is 461263242505
    I’ve called the help line and got disconnected I’ve had trouble with this for a long time now. Please help

    1. Sarah, I’m just a guy on the internet that’s mad at how bad their website is. I can’t help you.

  8. Just needed to change my street address that goes with my MVP card.. Very confusing to do. Still didn’t get it done.

    1. I’m convinced that Food Lion has in fact hired zero web developers, and has instead dropped a keyboard into an exotic bird exhibit at a zoo to let them do it instead. The website is terrible.